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Unfortunately, this flight is not eligible for compensation.

Departure Airport
Moscow (DME)
Arrival Airport
Moscow (DME)

Even though we couldn’t help you on this occasion, we hope you’ll keep us in mind the next time you get delayed, canceled or overbooked. We’re always here to help!

Did you know that you can claim for flights up to 3 years back?

If you have any flights that were delayed, canceled or overbooked, we’d love to help you check if they qualify for compensation.

You can claim out your compensation
for your flight delay or cancellation

You may be entitled to up to €600 of compensation in case your flight has been
delayed, cancelled or if you have been denied boarding in the last 3 years

DELAYED FLIGHT

A flight is considered
to be delayed if you scheduled
flight arrives at the final destination
more than 3 hours late.

CANCELLED FLIGHT

A flight is considered cancelled if your flight was cancelled more that 14 days before scheduled flight departure.

OVERBOOKED FLIGHT

A flight is considered to be overbooked if you were denied to board due to flight ticket overbooking.

Welcome!

Please follow these simple steps and fill out the claim form.

Congratulations!

Your flight may be eligible
for compensation of

250 EUR

per passenger.

Congratulations!

Your flight may be eligible
for compensation of

250 EUR

per passenger.

Your Payout
€174.38

You will receive compensation
within 14 weeks
(average)

Remuneration + VAT
(per passenger)
€75,62
Payout (per passenger) €174,38
Flight itinerary
Flight itinerary

Filing a claim is free and only takes 2 minutes
Flight details

Aircraft technical problem

Bad weather conditions

Strike

Airport issues

Other reasons

Please, tell us more about your situation
Flight details
Basic information
security
Your privacy is very important to us. ClaimOut is regulated by EU privacy law and by the General Data Protection Regulation (CE) 2016/679 (GDPR), which is directly binding, as well as by Organic Law 3/2018 of 5 December on the protection of personal data and guarantees of digital rights.

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Contact information
Fellow passengers
Were you traveling with parents, minors or friends on the same booking reference? Provide us with their information after selecting “Add Passenger”. They are also be entitled to compensation!
Flight documents

Click on your Name below and upload files for each passenger right now.

To place a claim with this airline, you have to provide:

  • E-ticket
  • Booking confirmation email or boarding pass or any other document confirming your ticket reservation
  • Copy of the main page of your passport / ID card

If you don't have the documents at hand, upload them later via email.

Without these documents, we can't get your flight compensation!


Signature needed
Please sign the assignment agreement so that we can start processing your claim. Write your signature below as it appears on your ID. By signing you agree with the assignment agreement. We need your signature as it is required by the airlines to process your claim.

The payment of compensation by ClaimOut shall only be made to the final recipients who are entitled to claim the Compensation. ClaimOut shall not pay compensation to intermediaries, agencies, representatives and/or other third parties who, along with the claim for compensation, do not present specific written evidence clearly and unequivocally confirming the authority to accept payments on behalf of the Customer.
Your claim has been successfully submitted

Here are a few things that can speed up your claim process:

  • You will receive from us an automatic confirmation of the registration of the claim with a description of further actions on your application. You should have received automatic claim confirmation. If you haven’t - or if you noticed that the email address above is incorrect - contact our customer support .

    [email protected]
  • All of our emails and claim progress updates will be delivered to the inbox you have listed below. Please check your email regularly.
  • Check your Spam folder as well some emails could be redirected there.

  • You can always contact us by email [email protected].