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Your flight route doesn’t qualify for compensation
You may be entitled to up to €600 of compensation in case your flight has been delayed, cancelled or if you have been denied boarding in the last 3 years
A flight is considered to be delayed if you scheduled flight arrives at the final destination more than 3 hours late.
A flight is considered cancelled if your flight was cancelled more that 14 days before scheduled flight departure.
A flight is considered to be overbooked if you were denied to board due to flight ticket overbooking.
Please follow these simple steps and fill out the claim form.
Your flight may be eligible for flight compensation of
Aircraft technical problem
Bad weather conditions
Drop files to upload or choose a file
To place a claim with this airline, you have to provide:
Without these documents, we can't get your flight compensation!
Click and draw your signature
Write your name as it appears on your ID
Here are a few things that can speed up your claim process:
You will receive from us an automatic confirmation of the registration of the claim with a description of further actions on your application.You should have received automatic claim confirmation. If you haven’t - or if you noticed that the email address above is incorrect - contact our customer support .
Check your Spam folder as well some emails could be redirected there.
You can always contact us by email [email protected].