DENIED BOARDING COMPENSATION
Claim up to €600 in compensation for denied boarding flight.
HOW TO CLAIM denied boarding COMPENSATION?
don’t give up your reservation.
Overbooking is the practice of selling more tickets than there are seats on the plane. In fact, according to some estimates, the number of passengers who did not show up for boarding is about 5-10%.
Managers of airlines closely monitor the statistics of each of their routes and sell as many extra seats as possible. Unfortunately, this can lead to the fact that passengers with valid tickets will be denied boarding. Being denied boarding may cover a range of circumstances. If you are denied boarding through no fault of your own, the laws in EU will ensure you receive compensation for the inconvenience.
However, if you are denied boarding due to something that is your fault these EU laws will not apply. Europe has strong air passenger rights thanks to Regulation EC 261. EС 261 is clear - you are entitled to up to €600 compensation if you are denied boarding against your will.
|€250||All flights 1,500 km or less|
|€400||Internal EU flights over 1,500 km|
|€400||Non-Internal EU flights between 1,500 km and 3,500 km|
|€600||Non-Internal EU flights over 3,500 km|
To give your claim the best chance of succeeding, here’s the documents and details you should collect:
- Hold on to your original documents related to the disrupted flight and new documents issued for any alternative flights – such as e‑tickets and boarding passes;
- Ask the ground crew for information about what is causing the issue. Take screengrabs or photos of any written communications;
- Keep a few notes about the disruption, including the actual arrival time at your final destination;
- Any information you can collect (like photos of the departures board at the airport or any communications from the airline confirming the disruption) will be useful for your claim.
|Itenenrary||EU air carrier||Non-EU air carrier|
|From inside the EU to inside the EU||Covered||Covered|
|From inside the EU to outside the EU||Covered||Covered|
|From outside the EU to inside the EU||Covered||Not covered|
|From outside the EU to outside the EU||Not covered||Not covered|