Complete your sign in to fill your information automatically
Even though we couldn’t help you on this occasion, we hope you’ll keep us in mind the next time you get delayed, canceled or overbooked. We’re always here to help!
If you have any flights that were delayed, canceled or overbooked, we’d love to help you check if they qualify for compensation.
You may be entitled to up to €600 of compensation in case your flight has been delayed, cancelled or if you have been denied boarding in the last 3 years
A flight is considered to be delayed if you scheduled flight arrives at the final destination more than 3 hours late.
A flight is considered cancelled if your flight was cancelled more that 14 days before scheduled flight departure.
A flight is considered to be overbooked if you were denied to board due to flight ticket overbooking.
Please follow these simple steps and fill out the claim form.
Your flight may be eligible for compensation of
You will receive compensation within 14 weeks (average)
Aircraft technical problem
Bad weather conditions
Click on your Name below and upload files for each passenger right now.
To place a claim with this airline, you have to provide:
If you don't have the documents at hand, upload them later via email.
Without these documents, we can't get your flight compensation!
Here are a few things that can speed up your claim process:
Check your Spam folder as well some emails could be redirected there.
You can always contact us by email [email protected].